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Conditions of sale

Our sales conditions

1. Photos, images

The photos and images used on the website may differ from the original. The images and photos are therefore not binding.

2. Prices

The prices on the website are target prices. Prices are subject to change, stock exhaustion and any printing errors. The prices include VAT and exclude recupel, bebat or other taxes. The standard recupel prices are used as prescribed on http://www.recupel.be

3. Order, payment

After receiving your order, we will draw up a final order form. Payment must be made upon acceptance of this order form. An order will only be accepted by us after receipt of the full amount. We do not accept checks. This means that we only accept an order if the total amount of the order is on our account.

4. Delivery, delivery costs

We deliver the goods to you by courier. A fixed rate of 4.5? Belgium, the Netherlands and other selected countries, above € 50 shipping is free. Costs for urgent orders are always borne by the customer.
All shipments travel at the risk of the recipient. Furnishing and adaptation of the place (s) where the equipment is installed are at the expense of the customer, who is liable for all damage to the equipment, as well as for additional costs incurred by ledshoponline.be, as a result of late, incorrect or defective implementation thereof. ledshoponline.be is not liable if and insofar as its commitments cannot be fulfilled as a result of force majeure. Force majeure is understood to mean any strange cause, as well as any circumstance that cannot reasonably be attributed to its risk. Delays or non-performance by our suppliers, transport difficulties, strikes, government measures, delays in supply, negligence on the part of suppliers and / or manufacturers of ledshoponline.be. As well as auxiliary persons, illness of personnel, defects in auxiliary or transport equipment are expressly regarded as force majeure. We will process your order with due care. If the delivery is delayed or proves impossible, we will also inform you.

5. Cancellations, taking back goods, right of renunciation with us 30 days reflection period

In case of cancellation for an indefinite reason, please email us.

It is of course always possible that you are not satisfied with one or more products received. If this is the case, the product can always be returned in its original condition and packaging.

After all, Ledshoponline.be uses a reflection period of 30 days. We use 14 days for pro customers with a VAT number. Within this period you may view the ordered product, as you would in the store. The product may therefore be removed from the packaging for viewing. If the product is no longer complete or looks visibly used, we unfortunately cannot take it back. When in doubt about this, we always advise you to contact us, so that you will not be faced with surprises afterwards. We also do not take back the products in the event of a return exchange.

Are you returning a product that has been paid for with eco vouchers? Then you will not receive any money from us, but a shop credit back. You can use this to purchase another product from our webshop. Only our customer service can apply the shop credit for you. Please contact us if you want to order something to settle the credit.

6. Warranty

Every product in our range has a standard 2-year warranty.
Some products have a longer warranty period.
The warranty period can be found in the product description on our site.

If problems are wholly or partly the result of incorrect, careless use and / or installation or if the problem arose from external causes, the warranty no longer applies.
Beware of enclosed luminaires, as this can drastically reduce the life of an LED lamp.

You cannot claim under warranty if:

- defects or wear as a result of negligent maintenance,
- if changes have been made in or to the article by third parties,
- if the date on the invoice has been changed or made illegible,
- by defects caused by non-intended use or improper use, such as not following the accompanying instructions for use,
- damage due to intent or gross negligence,
- in case of an external calamity such as lightning strike and the like,
- overheating by central or other heating or by using a higher wattage than prescribed,
- exposure to moisture, extreme heat or sunlight or extreme cold,
- warranty on power supplies only applies if they are used for LED products that have been purchased from Yarled - LEDshoponline,
- costs caused by third parties for the repair of a defective article will not be reimbursed.

7. Return

Return procedure: the invoice number must be clearly noted on the return package. Returns without an invoice number and a copy of the original invoice will not be accepted. The goods must be returned in their original unopened packaging, with all cables, power supplies and accessories, within 30 days of delivery. Incomplete products are not accepted. All shipping and handling charges must be prepaid by the customer. We do not accept cash on delivery

Please return your package to:
Ledshoponline - Tom Noreilde
Mussestraat 16
8553 Otegem
Belgium

Free Shipping

On orders over € 50

30 days return

You can return up to 30 days

Good guarantee

2 to 5 year warranty

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