Warranty of ledshoponline.be

Every product in our range has a minimum 2 to 5 year warranty.
The warranty period can be found under product details on our site.

If problems are wholly or partly the result of incorrect, careless use and/or installation or if the problem is caused by external causes, the warranty no longer applies. 

You cannot claim warranty if:

  • defects or wear and tear due to negligent maintenance,
  • if changes in or to the article have been made by third parties,
  • if the date on the invoice has been changed or made illegible,
  • due to defects that have arisen due to improper use or improper use, such as failure to follow the accompanying instructions for use,
  • damage by intent or gross negligence,
  • in the event of an external calamity such as lightning strikes and the like,
  • overheating due to central or other heating or due to the use of a higher wattage than prescribed,
  • exposure to humidity, extreme heat or sunlight or extreme cold,
  • warranty on power supplies only applies if they are used for LED products purchased at LEDshoponline,
  • costs caused by third parties for repair of a defective item will not be reimbursed.

Return – Right of withdrawal.

If you receive a product within the warranty period due to a defect

How?

For both return and warranty, you must first send an email to us to mention this. Always deliver the return with the following return form completed. return form

Then you can return the defective product to:

Ledshoponline – Tom Noreilde
Mussestraat 16
8553 Otegem
Belgium