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Warranty from

Every product in our range has a minimum 2 to 5 year warranty.
The warranty period can be found in product details, on our site.

If problems are wholly or partly the result of incorrect, careless use and / or installation or if the problem arose from external causes, the warranty no longer applies. 

You cannot claim under warranty if:

  • defects or wear and tear as a result of negligent maintenance,
  • if changes have been made in or to the article by third parties,
  • if the date on the invoice has been changed or made illegible,
  • by defects caused by non-intended use or improper use, such as not following the accompanying instructions for use,
  • damage due to intent or gross negligence,
  • in case of an external calamity such as lightning strike and the like,
  • overheating by central or other heating or by using a higher wattage than prescribed,
  • exposure to moisture, extreme heat or sunlight or extreme cold,
  • warranty on power supplies only applies if they are used for LED products that have been purchased at LEDshoponline,
  • costs caused by third parties for the repair of a defective article will not be reimbursed.

Return - Right of withdrawal.

If you receive a product within the warranty period due to a defect


For both return and warranty, you must first send us an email to mention this. Always deliver the return with the following return form filled in. Return form

Then you can return the defective product to:

edshoponline - Tom Noreilde
Mussestraat 16
8553 Otegem

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On orders over € 50

30 days return

You can return up to 30 days

Good guarantee

2 to 5 year warranty

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